ANNIE FOULDS FITNESS

CLIENT TERMS & CONDITIONS

Effective from September 2026

Thank you for choosing Annie Foulds Fitness. My aim is to provide professional, personalised fitness training that supports your strength, confidence, wellbeing and quality of life.

By booking and attending a session, you confirm that you have read, understood and agreed to the following Terms & Conditions.

1. Personal Training Sessions

All sessions are individually planned according to your goals, current fitness level, experience and the information you provide.

Your programme may be adapted according to your progress, circumstances, energy levels, injuries or other relevant considerations.

I reserve the right to modify or stop a session if I believe that continuing would not be appropriate or safe.

2. Session Duration & Fees

My standard personal training rate is:

£70 per hour

Sessions must be paid for in accordance with the payment arrangements agreed with you.

Any future change to my fees will be communicated in advance.

3. Cancellations & Rescheduling

I operate a 24-hour cancellation policy.

If you need to cancel or reschedule a session, at least 24 hours’ notice is required.

Sessions cancelled with less than 24 hours’ notice, or missed without notice, will normally be charged at the full session rate.

I understand that genuine emergencies can happen and will always consider exceptional circumstances reasonably and fairly.

4. Punctuality

Please arrive on time for your appointment.

If you arrive late, the session will normally finish at the originally scheduled time and the full session fee will remain payable.

If I am delayed for reasons within my control, I will make every reasonable effort to ensure that you receive your full session time or an appropriate alternative.

5. Holidays & Planned Absence

I appreciate that clients have holidays, work commitments and other personal arrangements.

Please provide your planned holiday or unavailable dates in writing via WhatsApp in advance wherever possible.

This allows sessions and training schedules to be organised efficiently and, importantly, provides a clear written record for reference.

All agreed holiday dates, unavailable dates, changes to sessions and related arrangements confirmed via WhatsApp will be treated as the written reference for scheduling purposes.

Clients are kindly asked to communicate holiday dates and any changes to availability by WhatsApp rather than relying solely on verbal conversations. This helps avoid misunderstandings and ensures that both the client and Annie Foulds Fitness have a clear record of the agreed arrangements.

I will also provide reasonable notice of my own planned periods of absence.

6. Health & Medical Information

You must inform me of any relevant change in your health, injury, medication, medical diagnosis or other circumstance that could affect your ability to exercise.

Personal training is not a substitute for medical advice, diagnosis or treatment.

Where appropriate, I may recommend that you seek advice or clearance from your GP, physiotherapist, consultant or another suitably qualified healthcare professional before commencing or continuing certain activities.

7. Your Responsibility

You are responsible for:

• Providing accurate and honest information relevant to your training.
• Following reasonable instructions during sessions.
• Informing me immediately if you experience pain, dizziness, illness, unusual breathlessness or any other concerning symptom.
• Wearing appropriate clothing and footwear for your session.
• Staying appropriately hydrated.
• Advising me of any changes that may affect your ability to exercise safely.

8. Training Results

I will provide professional guidance, support and appropriate exercise programming.

However, individual results cannot be guaranteed.

Results depend on a number of factors, including consistency, nutrition, recovery, sleep, lifestyle, previous training history and individual circumstances.

9. Confidentiality & Privacy

Information you provide to me in connection with your training will be treated respectfully and confidentially.

Your personal information will only be used where reasonably necessary to provide my services, communicate with you, manage appointments and meet applicable legal or administrative requirements.

10. Respect & Professional Conduct

I believe that personal training should be built on mutual respect, honesty, trust and professionalism.

I reserve the right to end a professional relationship where behaviour is abusive, threatening, discriminatory, inappropriate or otherwise incompatible with maintaining a safe and respectful professional environment.

11. Communication

WhatsApp is the primary method of written communication between Annie Foulds Fitness and clients.

Clients are kindly asked to use WhatsApp for appointment changes, cancellations, rescheduling, holiday dates and other important scheduling information.

Written WhatsApp communication provides a clear record of agreed arrangements and may be used as the reference point where there is any uncertainty regarding appointments, cancellations or scheduling.

I will endeavour to respond to messages within reasonable working hours and will respect clients’ personal time outside those hours wherever possible.

12. Acceptance of Terms

By booking or attending a personal training session with Annie Foulds Fitness, you confirm that you have read, understood and agreed to these Terms & Conditions.

These Terms & Conditions may be reviewed and updated from time to time. Where changes materially affect your arrangements, reasonable notice will be provided.

ANNIE FOULDS FITNESS

Personal Training | Strength | Fitness | Wellbeing

Telephone: +44 7885 140751